Your Privacy Is Our Priority
This policy clearly explains how your personal information is collected, stored, and kept secure on the gh88 platform.
This Privacy Policy ("Policy") applies to the websites and services operated by gh88. By using this website, you are considered to have fully accepted the terms of this Policy. Please read the entire Policy carefully.
gh88 is committed to providing a safe, transparent, and trustworthy online gaming environment for users in Bangladesh. Ensuring the protection of your personal information is one of our top priorities. In this Policy, we explain in detail what information we collect, why we collect it, how we use it, and what your rights are.
The Information We Collect
When you create an account, log in, or use any service on gh88, we may collect various types of information. The categories of that information are listed below:
1.1 Personally Identifiable Information
When you register on our platform or verify your account, we may collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — must be 21 or older)
- Valid national ID card or passport number (for KYC verification)
- Mobile number (linked to bKash, Nagad, Rocket, Upay)
- Email address
- Current address
1.2 Financial Transaction Information
To manage deposits and withdrawals, we process the following information:
- Payment method name (bKash, Nagad, Rocket, Upay, or bank transfer)
- Transaction amount and time
- Partial bank account details (full account numbers are not stored on our servers)
- Transaction ID and reference number
1.3 Usage & Technical Information
While you use our platform, certain technical information is collected automatically:
- IP address
- Device type, operating system, and browser version
- Session duration and click patterns
- Cookie and local storage data
- Referral source (how you arrived at our site)
1.4 Support Communications
When you contact us via our 24/7 live chat or by email ([email protected]), the content of those conversations and their resolution records may be stored.
Purpose of Data Use
gh88 uses collected information only for legitimate and necessary purposes. We process your information for the following reasons:
- Account management: To properly maintain your login, account security, and profile information.
- Identity verification (KYC): To verify accounts in compliance with Bangladesh's applicable financial regulations and to prevent fraudulent activity.
- Transaction processing: To complete deposits and withdrawals smoothly via bKash, Nagad, Rocket, Upay, and bank transfer.
- Customer support: To resolve your issues quickly and effectively via live chat and email.
- Platform improvement: To analyze data and improve service quality in order to enhance the user experience.
- Security & fraud prevention: To detect and stop unauthorized account access, money laundering, or any other illegal activity.
- Responsible gaming: To monitor your gaming activity and provide timely assistance if signs of problematic behavior are detected.
- Marketing communications (subject to consent): With your consent, to inform you about new offers or updates from gh88. You can opt out of these communications at any time.
We will never use your information for purposes beyond those stated above.
Information Sharing & Disclosure
gh88 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
We work with trusted third parties for payment processing, data storage, security verification, and customer service management. They receive only the information needed to complete their specific task and are required to comply with our privacy standards.
3.2 Legal Obligations
Necessary information may be disclosed in response to a lawful order or warrant from law enforcement agencies or regulatory authorities in Bangladesh. Such disclosures are always made under the supervision of our legal advisors.
3.3 Fraud & Malpractice Prevention
If a user is subject to a serious fraud allegation or there is suspicion of money laundering, limited information may be provided to the relevant financial institution or authority.
3.4 Business Transfers
If any part of gh88's business is merged, acquired, or transferred in the future, user information may form part of that transaction. In such a situation, we will notify you in advance.
Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the gh88 website to improve your experience.
4.1 Types of Cookies
- Essential cookies: These are required to keep login sessions active, maintain security tokens, and run core platform functions. These cookies cannot be disabled.
- Functional cookies: Used to remember your language preferences, game settings, and interface customizations.
- Analytics cookies: Collect anonymous statistics to help us understand which pages are visited most or where users encounter difficulties.
4.2 Cookie Controls
You can reject or delete non-essential cookies through your browser settings. However, please note that disabling certain cookies may cause some platform features to not work properly.
Data Storage & Security
gh88 has implemented industry-standard technical and organizational measures to ensure the security of your information.
5.1 Security Measures
- SSL/TLS encryption: All data exchanged between your browser and our servers is encrypted using SSL (Secure Socket Layer).
- Encrypted database: Identity and financial information is stored in an encrypted state.
- Two-factor authentication (2FA): An option to add an extra layer of security to your account.
- Access controls: Only authorized staff can access information on a need-to-know basis.
- Regular security audits: Our systems undergo regular security audits.
5.2 Data Retention Period
Your information is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period as required by legal obligations, dispute resolution, or financial auditing needs. Once that period expires, the information is securely deleted or anonymized.
5.3 Response to a Data Breach
In the event of a data security incident, gh88 will notify affected users as quickly as possible in accordance with applicable law and will take the necessary steps to contain the situation.
Your Rights
As a gh88 user, you have the following rights over your personal information:
Right to Access
You may contact us at any time to find out what information we hold about you. Reach us at [email protected].
Right to Rectification
If there is any incorrect or incomplete information in your profile, you can contact us to have it corrected. Changes related to identity documents may require verification documents.
Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, due to legal obligations, some information may not be deletable before a specified period has passed.
Right to Opt Out of Marketing Communications
If you no longer wish to receive promotional emails or messages from gh88, simply let us know via email at any time and we will act according to your preference.
Right to Restrict Processing
In certain circumstances, such as while a dispute about the accuracy of your information is ongoing, you may request that the processing of your information be temporarily restricted.
To exercise any of the above rights, contact us at [email protected] or via 24/7 live chat. We are able to assist in both Bengali and English.
Children's Privacy
gh88 is an adult entertainment platform. This service is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be securely deleted. If a parent or guardian believes their child has registered on our platform, please contact us immediately.
Age Verification
During registration, we verify government-issued identification (national ID card or passport) to confirm age. This process is our primary safeguard against minors gaining access.
Third-Party Links
The gh88 website may sometimes contain content from third-party service or game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming). All such third parties have their own privacy policies, over which we have no control.
We recommend that you read the privacy policy of any third-party platform before using it. gh88 is not responsible for any data processing carried out by third parties.
Policy Changes
gh88 reserves the right to update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:
- A notice displayed on the main page of the website.
- Email notification to registered users.
- The "Last Updated" date at the top of this page will be changed.
Continuing to use the platform after a change is made will be considered acceptance of the updated Policy. We therefore recommend that you review this page regularly.
Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, you can contact us directly. Our 24/7 support team is always ready to assist you in both Bengali and English.
Privacy-Related Contact
For any requests or complaints regarding your information:
24/7 Live Chat — available by logging in directly on the website
We generally try to respond to personal information requests as quickly as possible after verification.