gh88 Terms & Conditions

1. General Provisions

These terms and conditions ("Agreement") constitute a legally binding agreement between gh88 ("Platform", "we", "us") and any registered or unregistered user ("you", "user"). This Agreement applies to the gh88 website and all services under it.

gh88 serves players in Bangladesh as a secure and reliable online gaming platform. We believe in SSL encryption and fair play. This document may be updated from time to time. Updated terms take effect from the date of publication, and your continued use of the platform means you accept those changes.

2. Eligibility & Registration

To open an account and use the services at gh88, users must meet the following conditions:

• You must be at least 21 years of age or older.
• You must register using genuine and accurate personal information.
• Only one account per person is permitted. Creating more than one account under the same person's name is strictly prohibited.
• You must manage the account for yourself and in your own interest — managing an account on behalf of a third party is prohibited.
• The email address and phone number provided at registration must be genuine and your own.

gh88 may request identity verification (KYC) at any time. Failure to cooperate with this process may result in temporary or permanent suspension of your account.

3. Account Security

It is your responsibility to keep your account password and login details completely confidential. Please keep the following in mind:

• Never share your login details with anyone.
• You are personally responsible for all transactions and activities carried out from your account.
• If you suspect unauthorised access to your account, contact us immediately at [email protected] or let us know via live chat.
• Always log out after using a public or shared computer.
• gh88 will never ask for your password by email or phone under any circumstances.

4. Deposits & Withdrawals

The following terms apply at all times to financial transactions at gh88:

• Minimum deposit amount: ৳100 — the same rule applies to all payment methods.
• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time is 30 minutes to 3 hours.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Sonali Bank, Islami Bank, and Dutch-Bangla Bank).
• The deposit method and withdrawal method must be the same — withdrawals must be made through the same method used for the deposit.
• If any bonus is active on your account, the specified wagering requirement must be completed before making a withdrawal.
• Deposits through unauthorised third parties are prohibited. Only transact from a payment account registered in your own name.

5. Bonuses & Promotions

The terms relating to gh88 bonuses and promotional offers are as follows:

• Welcome Bonus: 150% bonus on your first deposit up to a maximum of ৳5,000. For example — deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500; or deposit ৳8,000 and receive a ৳5,000 bonus, giving a total balance of ৳13,000.
• Wagering Requirement: 10x the bonus amount. Example: if you receive a ৳1,500 bonus, you must place ৳15,000 in bets before withdrawing winnings from the bonus. Wagering is calculated on the bonus amount only, not the deposit amount.
• Each bonus offer has its own validity period. If the conditions are not met before the expiry, the bonus may be cancelled.
• Only one welcome bonus applies per account.
• If you attempt to strategically avoid wagering requirements using bonus funds (such as placing opposing bets or systematic cycling), the bonus may be cancelled.
• gh88 reserves the right to change or cancel bonus offers at any time.

6. Betting & Gaming Policy

The following policies must be followed when playing games on the gh88 platform:

• All game outcomes are determined by a certified Random Number Generator (RNG), which ensures fair play.
• Once confirmed, a bet cannot be changed or cancelled.
• If a game result is affected by a technical error, that round will be considered void and the bet amount will be refunded.
• Attempting to earn money by exploiting software errors or bugs is strictly prohibited. If such activity is detected, the account will be closed.
• For sports betting, markets and odds may change at any time.
• gh88 reserves the right to review transactions if suspicious betting patterns are detected.

7. Prohibited Activities

The following activities are completely prohibited on the gh88 platform and may result in permanent account closure:

• Using the platform for money laundering or processing illegal funds.
• Placing bets using automated software, bots, or scripts.
• Creating or operating more than one account under the same person's name.
• Attempting unauthorised access to another user's account.
• Attempting to hack the platform's security systems or payment system.
• Using false identity or documents to complete account verification.
• Strategically abusing the platform's bonus system.
• Fraudulent activities between users or causing harm to other users.

8. Responsible Gaming

gh88 always supports responsible gaming. We believe gaming is a form of entertainment, not a guaranteed source of income.

• Avoid betting money beyond your means.
• You can contact us at any time to set a temporary break or self-exclusion on your account.
• If signs of gaming addiction appear, seek professional help immediately.
• Avoid placing more bets to recover financial losses ("chasing losses").

To learn more about responsible gaming, visit our Responsible Gaming page. For players aged 21 and over only.

9. Privacy & Data Protection

gh88 places the highest importance on protecting your personal information. The key points of our data management policy:

• All data is secured through SSL encryption.
• Your personal information is used only for the purposes of providing services, identity verification, and compliance with applicable laws.
• Your information is not sold to third parties.
• Full details on data use can be found in our Privacy Policy.
• To request correction or deletion of your information, contact [email protected].

10. Platform Changes & Service Disruptions

gh88 reserves full rights in the following matters:

• Adding, modifying, or discontinuing any game, payment method, or service.
• Temporarily making the platform unavailable for maintenance.
• Modifying any part of the website for technical improvements.
• Amending these terms and conditions — continued use of the platform after changes are published means acceptance of those changes.

gh88 will not be liable for any loss caused by service disruptions, however where possible we will endeavour to notify users in advance of any disruption.

11. Limitation of Liability

To the fullest extent permitted by applicable law, gh88 will not be liable for:

• Direct or indirect financial loss from gaming.
• Loss caused by internet disconnection or device issues.
• Failure of third-party service providers (such as payment gateway delays).
• Loss resulting from the user's own negligence or breach of these terms.
• Unforeseen technical errors beyond our control.

12. Account Closure & Suspension

gh88 may temporarily or permanently close an account in the following circumstances:

• Breach of any provision of these terms and conditions.
• Non-cooperation with the identity verification process or providing false information.
• Suspicious or fraudulent activity.
• If the account holder personally requests self-exclusion.
• If the account remains inactive for an extended period (notice will be given in advance).

Users may also apply to close their account at any time. Email [email protected] or contact us via 24/7 live chat. Any valid balance can be withdrawn before the account is closed, however bonus-related balances may be forfeited if the applicable conditions have not been met.

13. Contact & Dispute Resolution

If you have any questions or complaints regarding these terms, please contact us:

• 24/7 Live Chat: Support is available in both Bengali and English.
• Email: [email protected]

In the event of any dispute, please first try to resolve it with our support team. We are committed to providing fair and prompt resolutions.

If any matter covered in this agreement cannot be resolved through mutual discussion, action will be taken in accordance with applicable law. The Bengali language version of this agreement is authoritative in its interpretation.